europolit Europolit Sp. z o.o.
ul. Kosteckiego 9H, 58-305 Wałbrzych, Poland
tel.: +48 74 848 44 90, fax: +48 74 848 44 99

General terms of guarantee

  1. The Company Europolit Sp. z o.o. having its registered office in Wałbrzych at 9H Kosteckiego Street, hereinafter referred to as the Manufacturer guarantees the Buyer correct operation of their products, provided for their use according to intended use and the principles defined in the technical documentation delivered to the Buyer along with the offer.
  2. Unless the sales contract states otherwise, the guarantee period is 12 months from the date of sales and includes products purchased across the whole Europe. Faults or defects of the product disclosed over this period shall be removed free of charge within 7 days from the date of product delivery to the warehouse of the Manufacturer.
  3. With prior approval of the Manufacturer repair can be performed at the installation site of the product, however costs of access and accommodation of employees conducting repairs shall be borne by the Buyer.
  4. Guarantee of the Manufacturer does not cover:
    • any defects that occurred owing to inappropriate use of the product (includes also damages caused during installation)
    • any defects or damages that occurred as a result of transportation or fall of the product, if these events took place after purchase of the product
    • any defect or damages that occurred as a result of fire, earthquake, flood, lightning strike or other natural disasters, environment contamination and irregular power supply
    • any defects caused by sand, mud, water and other fluids etc., which got into the packaging interior of the product
    • damages caused as a consequence of natural, partial or total wear in accordance with properties or intended use of the product (e.g. wear of sealing ropes in pump glands or friction lining abrasion in brake systems etc.)
    • damages as a result of design errors and incorrect selection of product with regard to specific operating conditions, provided that the party responsible for selection and the design was the Buyer
  5. Rights of the Buyer under the granted guarantee may be exercised only after presentation of purchase evidence (invoice, receipt, etc.).
  6. Claims the Buyer reports via the seller of the product or directly to the address of the Manufacturer.
  7. This OWG (General Terms of Guarantee) have been approved by the Board of Directors of Europolit Sp. z o.o. and are binding from the date of 14.06.2012 until cancellation.